Returns

RETURN and EXCHANGE

It is our goal that you are satisfied with your purchase from us. But if for any reason you are unhappy with your purchase, simply mail off your return within 10 days of receiving your item and we will be happy to offer you a refund or exchange. Exchanges can only be for a different size or colour of the same style only. It is the customer’s responsibility to cover all shipping costs, which involves the return and reship cost. In addition, the shipping cost will be deducted from your total refund if you are seeking for a return.

You must notify our customer service team of your request to return – hello@trndsttrfitwear.com

Conditions of exchange and return:

  • Items must be returned within 10 days of receipt by customer (no grace period).
  • Items must be returned in their original clean condition with tags and must be unworn, unwashed, unperfumed.
  • Items covered in animal/human hair will not be accepted.
  • Returns and exchanges are not applicable with sale / clearance items, during a promotion, or with a discount code
  • Returns and exchanges are not applicable with gift cards / store credits
  • We do not offer refunds or exchanges for change of mind.
    • "Change of mind" includes purchases you have made in error eg accidentally ordered the wrong size or colour, items that don't fit the way that you would like or unwanted gifts.
  • No returns on socks, running glasses, water bottles, yoga mat.
  • No returns on Final Sale items (see below).
  • A copy of your invoice/receipt must be included.

If the item(s) do not comply with the above conditions, TRNDSTTR™ FITWEAR has the right to reject your order and will be returned back to you.

Please note that it can take up to 14 days for your refund to appear in your account.

Sitewide Sale Events

For purchases made during major sale events (e.g. Black Friday, Boxing Day):

  • Final Sale items cannot be returned
  • All other items can be returned for store credit or gift card only

Final Sale

Final Sale refers to products marked as Final Sale or discounted by 20% or more. These items are not eligible for return, exchange, or store credit.

Gift With Purchase (GWP)

If you receive a GWP from TRNDSTTR and want to return your item for a refund or store credit, the GWP will need to be returned. The GWP must be unopened, unused and in its original packaging to be able to receive a refund or store credit.