General
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You can check your care instructions printed on your garments for basic instructions or our care cards for detailed instructions which are included in each of your orders.
But now that you are here, below are some more smart and eco-friendly ways to care for your garments:
- You can choose to hand wash your garments in cold water, rather than cold machine wash (save you some electricity and a friendly option for our earth).
- Air-drying is also an eco-friendly way instead of low tumble dry (we do not recommend tumble dry at all).
In addition:
- Do not bleach
- Do not iron
- Do not use any softeners as it can inhibit its wicking capabilities
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Unfortunately once an order has been placed, we cannot modify your order. We endeavour to process and pack your order as quickly as possible.
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We cannot modify any placed orders. You can use your discount code for next time! :)
For any other questions, please contact us at hello@trndsttrfitwear.com
sizing recommendation
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Yes. Each style may vary slightly depending on the fabric and fit, so we provide a specific size chart for each product to help you choose the best size. Always refer to the chart on the product page you're shopping from.
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Not always. Some collections are made with stretchier, more forgiving fabrics, while others are more compressive. If a collection has a tighter fit, we’ll include a note in the product description and size guide to help you decide whether to stick to your usual size or size up.
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If you’re between sizes, check the fabric notes.
For compression fits (like our Essentials Collection), we usually recommend sizing up for a comfortable fit (it will still be snug, but more comfortable).
For stretchy/softer fits (like our Earthcore Collection), you can size down if you prefer a snugger fit or more support.
Still unsure? Email us, we’re always happy to help! -
No stress, we offer easy size exchanges! If your item doesn’t fit quite right, just get in touch within 10 days and we’ll help you swap it for the correct size. Your comfort is our priority 🤍
Shipping & Delivery
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Please email hello@trndsttrfitwear.com and provide your correct address, however if your item has already been shipped, please contact the appropriate courier service to advise them of your address change.
Domestic orders are sent with Australia Post (13 76 78)
International orders are sent with Australia Post (13 76 78) or UPS (1800 742 5877)
Please note TRNDSTTR Fitwear will not be held responsible for lost parcels due to incomplete address information. -
Domestic shipping can take up to 5 business days.
International shipping could take up to 21 business days.A full list of all of our shipping options can be found here.
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Yes, we offer free shipping for domestic orders over $150AUD.
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Yes, we ship our products all over the world.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.A full list of all of our shipping options can be found here.
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Our courier may experience delays, so please plan an additional 14 business days for your parcel to reach you. Tracking details will be included in your shipping confirmation email for visibility.
Return & Exchange
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You have within 10 days of receiving your items to return/exchange, no grace period. Please refer to our ‘Returns and Exchange’ policy page for more information.
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In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.
In the case when the product has been used or damaged, you are not eligible for a refund.
Please check our Returns Policy to see if you're eligible for a refund.
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After approving that your garment(s) complies with the conditions of the ‘Returns and Exchange’ policy, you will be fully refunded excluding any shipping costs. You can refer to our ‘Returns and Exchange’ policy page for more information.
Please note that it can take up to 14 days for your refund to appear in your account.
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Unfortunately, no. All items purchased on sale are ineligible for returns. This includes items from our sale section, and any orders placed during our any sales period.
Payments & Safety
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We accept payments from major credit card companies like Visa, Mastercard, and American Express, as well as PayPal, ShopPay, ZipPay and AfterPay.
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.